Wedding Anniversery
The purpose of this mail is to share an experience of customer service that me and my wife experienced Yesterday. We had celebrated our 2nd wedding anniversary yesterday and as a part of that we decided to have dinner from Dominos. I called at a nearby dominos outlet and ordered at 8.45 PM. We waited till 9: 30 for the delivery and it did not happen. I made a second call at 9: 30 PM and enquired about the delivery. To my surprise the Customer Care Executive told me that there was no order placed by me . I was shocked. I asked him to verify the records at 8.45 PM , and he confirmed to me that there was no orders entered. I told him about my order and even the name of the executive who had taken the order. But, they told me the same old story and mentioned that if I need, I can place a fresh order now and they will deliver it in 20 Mins. I got angry and told them that I am not interested in any orders and I disconnected the phone. After 10 mins, I got a call from the Dominos O...